The inner lining is soft and padded - I'd definitely trust this to protect my laptop if I dropped it.
Zips are of great quality. I've stuffed this laptop case to its maximum capacity and the zippers haven't shown any signs of ripping apart.
I bought this sleeve for my 2018 13 inch MacBook Pro. My Mac has a slim case on it and this sleeve offers the perfect amount of room. Like a glove with a super soft inside.
Excellent case.It is really compact, but not too tight to the point that it is difficult to remove the laptop.